Thursday, October 30, 2008

Six Sigma Is Only Effective With the Black Belt Mobilizing Others

By Craig Calvin

The effectiveness of improvement project is dependent upon the effective leadership of the project managers, who will most likely be the Black Belts. This is because Black Belts are not just technically sound with good knowledge of Six Sigma tools and techniques, but they are also good at mobilizing the teams towards achievement of the expected improvements. Black Belts have to be active in mobilizing the team and stakeholders as well. But before being able to do that, they have to mobilize themselves.

Every Black Belt may not be good at mobilizing stakeholders and teams. Luckily, they can learn this skill, by first learning to mobilize oneself. The best way to understand everything is to be able to get into the team members' heads to see their viewpoints. Once they can do these things, they can mobilize others.

By getting into the groove of the team members, a first step is to ask the question on everyone's minds- "What is in this for me?" To gain everyone's participation, retaliate with the question to them- "What do you expect?" The Black Belt can then plan his meeting accordingly.

Another group that will need mobilizing is the stakeholders. This group is made up of top management, colleagues and clients. It is important to keep them informed of the status of the projects. This will give the stakeholders more of a push in accepting projects.

The project leader or the Black Belts can mobilize others very well, if they are able to mobilize themselves first and understand the needs of others. By constant review and analysis of the members, the Black Belts can ensure that everyone is geared up towards the success of the project. - 15275

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